But from clients' standpoints the "I install and new server and set up a new VPN system for you" is roughly as useful as a barber shop on the steps of the guillotine. Clients are seeking business solutions to improve those indicators that show up in boardrooms.
managed it services are usually divided into a number of different tiers. It is important that you are aware of what each tier does and does not do. The first tier is basic customer issues. The support technician in this tier will collect all the information from the customer and then determine what the underlying issue is that is causing the problem. This tier will usually handle problems that are straightforward and simple.
There will be tricky decisions in many areas. Where servers are being used to tech support I.T applications that are used by multiple departments you are going to have to find ways to divide up the expenses between all parties involved. Bozzo went about transitioning to this new way of doing business in a clever fashion.
Go to start, the little button in the lower left hand side of your computer, in most instances. Now Managed I.T support uttah click on run. Type in "msconfig". You will see several options. Normal startup, Diagnostic startup, and Selective startup. We are going to be selective today and from now on, so click selective.
The problem is that far too many business owners call in external help too late. Just imagine. What is the point in hiring the best ship consultants to save your sinking ship after she hit an iceberg and is already 9/10 under water?
I formatted the drive, wiping everything off of it, went to the "backup" utility that appears when the C-Drive Icon is right clicked, and hit ENTER. The entire C-Drive copied itself on my external drive just as if it were a memory stick. It took 5 mins to set up, and was there the whole time. DUH.